Pre-Order Process
To prevent excess fabric left on the rolls afterwards, we don’t buy in bulk. Instead we focus on understanding real demand before production starts and respond towards that. We find our roots in conscious production. This means to avoid excess inventory we use the model of creating on-demand. Using pre-order allows us to overview the full manufacturing process and minimising waste. Producing in batches to avoid over-production.
The printing starts taking place after the sales window has closed. Everything is handprinted in the studio in England. Production can take 10-14 days due to the ink needing sufficient time to dry. Please allow a total wait time of 3-4 weeks.
The whole process is communicated to the customer through email from initial printing to final dispatch. The customer is notified of every step taken within the studio.
Pre-Order Terms & Conditions
To ensure customer clarity whilst maintaining House of Tuhi’s high craftsmanship these term’s and conditions are to uphold a clear pre-order understanding.
- By placing an order with House of Tuhi, the customer acknowledges that they are entering an agreement of our pre-order procedure.
- Customer acknowledges the time frame for production which is 3-4 weeks.
- House of Tuhi recognises the customer’s need for transparency of process and therefore the whole process is communicated to the customer throughout emails. This includes from initial printing to final dispatch. The customer is notified of every step taken within the studio.
- Once the sales window has closed on the website, House of Tuhi will no longer accept any cancellations or size changes on pre-order.
- Every piece is made with commitment to high quality craftsmanship and this is reflected in this model of slow production. Producing pieces that are to be cherished in your wardrobe with the same love as when it was handcrafted.